Driving School H2O Requirements

 1. Driving School Cancellations require a minimum 24 hours notice to cancel or move your lesson without incurring a fee

2. Cancellations or rescheduling within the 24 hour period, though still the day before     H2O reserve the right to charge 50% of the lesson fee

3.  Cancellations on the same day as the lesson you will forfeit 100% of the lesson fee

4.  If you DO NOT SHOW up to the lesson you will forfeit 100% of the lesson fee

5.  If you show up to the Driving Lesson unfit to drive eg. Under the influence of mind altering substances such as alcohol or drugs or fatigued and too tired to drive safely, you will forfeit 100% of the lesson fee 

6.  All cancellations or remaining funds are credited toward future driving bookings.

 1.  Driving Test could take up to or beyond 2 weeks to rescheduled, dependent on the Department of Transport available bookings

2.  Cancellation under 48 hours will result in forfeit of Test Booking Fee

3.  Cancellation under 24 hours will result in forfeit of the H2O Test Day package fee

4.  Driving Tests that require rescheduling will incur an additional $20 Administration Fee

 1.  Bookings are fully secured when fully paid

2.  Lesson to be fully paid 24 hours prior to lesson

3.  Payment to be deposited to:

          Hills 2 Ocean Driver Training 

          Account:  062-692 4862 3756

4.  Or paid in cash at the end of the previous lesson

5.  There are no refunds on purchased lessons or packages.

1.  If you are unhappy with H2O or have a complaint, please make contact with Deb James (H2O Company Director)  via email h2odrivertraining @gmail.com outlining the problem

2.  If this is not possible please either text or call 0432 546631, understanding that Deb may be in the car and will return your call as soon as possible.

3.  A meeting will be arranged with Deb James to listen to your complaint. The aim is to arrive at an agreeable resolution.

Please refer to the H2O Policies for further information.

QLD Transport Department 

Hazard Perception Test

https://www.tmr.qld.gov.au/Licensinghttps://www.qld.gov.au/transport/licensing/getting/hazard/car-hazard-perception-test

Practical Driving Test Booking Page
https://www.service.transport.qld.gov.au/SBSExternal/public/Welcome.xhtml?dswid=3071

Department of Transport Licencing Information
https://www.qld.gov.au/transport/safety/fines/demerit/learnerhttps://www.qld.gov.au/transport/licensing/getting/education/learnerhttps://www.qld.gov.au/transport/licensing/getting/practical-tests